Overview

Thank you for visiting CIS News Studio 1s World News at https://cisnewsstudio1s.com. This Refund and Returns Policy outlines our procedures for processing refunds and returns for purchases made through our website and online shopping platform.

1. Scope of the Policy

This policy applies to all products and services purchased through CIS News Studio 1s, including but not limited to digital subscriptions, physical merchandise, and any other items offered on our platform.

2. Refund Policy

2.1 Digital Products and Subscriptions:

• All purchases of digital products, such as news subscriptions or downloadable content, are non-refundable unless otherwise specified.
• If you experience technical difficulties that prevent access to purchased digital content, please contact our support team at [support email] for assistance.

2.2 Physical Products:

• Refunds for physical products (e.g., merchandise) will only be issued under the following conditions:
  • The item is defective or damaged upon delivery.
  • The incorrect item was delivered.
• To request a refund, you must contact us within 14 days of receiving the item. Proof of purchase and photographic evidence of the issue are required.

3. Return Policy for Physical Products

3.1 Eligibility for Returns:

• Items must be returned in their original condition, unused, and in the original packaging.
• Returns are accepted within 30 days of the delivery date.

3.2 Process for Returns:

1. Contact our support team at [support email] to initiate a return.
2. Provide your order number, proof of purchase, and reason for the return.
3. Our team will provide you with return instructions and a return authorization number if applicable.

3.3 Shipping Costs for Returns:

• If the return is due to our error (e.g., defective or incorrect item), we will cover the shipping costs.
• For all other returns, the customer is responsible for shipping fees.

4. Refund Processing

• Refunds will be issued to the original payment method within 7-14 business days after the returned item is received and inspected.
• For digital product refunds (if applicable), processing times may vary based on the resolution of technical issues.

5. Non-Refundable and Non-Returnable Items

• Gift cards
• Clearance or sale items
• Downloadable digital products (except in cases of technical error)

6. Contact Information

If you have any questions or concerns about this policy, please contact us at:

• Email: info@cisnewsstudio1s.com
• Phone: +1-206-486-9499
• Mailing Address: 30 N GOULD ST, STE 30981,
  WY 82801, UNITED STATES.

We reserve the right to modify this Refund and Returns Policy at any time. Changes will be posted on this page with an updated effective date. Please review this policy periodically for updates.

Need help?

Contact us at info@cisnewsstudio1s.com for questions related to refunds and returns.